Apartment Rentals in Rochester, NY
South Wedge, Park Ave and Monroe Ave areas

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Category Archives: Move Out

What if I want to contest the list of damages made to my apartment?

If you think the itemized list of damages made to your apartment is wrong (for whatever reason). Please send us a written request stating exactly what you think is wrong. We are happy to investigate your claim. Please don’t call us —it takes time to diligently investigate your concerns and we cannot do it while you wait. It is much better to generate a paper-trail and send us a simple note.

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Key Move-Out Information

Lease ends at noon! Be aware that the lease ends at noon on the last day of your lease, unless you renewed. Anything left in your apartment after your lease expires will be considered abandoned. We will not be responsible for damage or loss of your personal property left behind so this means nothing can be stored in your apartment after the lease expires. Possession reverts back to Olive Tree Properties at noon on the last date of your lease.

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Where can I find out about my security deposit?

We will MAIL YOU an itemized list of damages and deductions, if any, along with either your remaining deposit or an invoice for any costs over and above the deposit. This will happen within 45 days of the end of your lease.

There are no exceptions to this rule. You can’t make it go faster by pestering us but doing so might just slow it down (and annoy people who are trying to move in to their own apartments). So please bear with us. 45 days...

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